Skytouch Media Blog

Based on years of experience in developing websites, managing traffic, and studying the best practices in search engine optimization, we've designed the SKYTOUCH MEDIA Integrated Approach. It consists of three stages and features twelve straightforward steps towards making your website stand out, draw traffic, and work hard for your business.

How it works : 12 step PROCESS to a great website
You can use SKYTOUCH MEDIA's tools in any sequence you like, but our practical philosophy assumes that you will use the program in four stages:
Keyword Optimization Stage where you will find and research best niche keywords and optimize your Web pages:

• Step 1: Research keywords
• Step 2: Get optimization advice
• Step 3: Edit your pages for search engines

Continue to step 4:

Intranet GroupWare - a Transparency of Work Activities
To this day, using telephones, electronic mail and instant messengers is considered to be a normal way of giving orders and monitoring their execution. However, this way is ineffective. Solving a problem results in dozens of messages exchanged, phone calls, long discussions in chats and personal conversations. Besides, the whole information turns out to be distributed among many different applications. If you need to remember who, what and under what circumstances suggested, this would take really much time. Moreover, a part of valuable information may get lost, anyway.

It would be much easier to use Skytouch Media Intra for this purpose. Instead of several communication facilities, you start using only one – Tasks in Skytouch Media Intra. You can be sure that you can always find here all latest news about solving a particular problem. Now you can assign tasks to your subordinates, control their execution and promptly make changes in or amendments to them, if necessary. Moreover, you are always able to see the history of the problem solving.
The system of automated built-in reports allows you to manage your company at a new level. Directly in Skytouch Media Intra, you can get reports on the productivity of your employees, on the degree of achievement of the stated objectives, on working with clients, etc. You can always track the current progress in your company and be always in touch with the situation.
Forget about odd bits of information, about lack of reliable, timely data about the current tasks and projects. Skytouch Media Intra allows you to reach transparency in solving production problems and clarifies the realities of the situation in your company.

Efficient Work with Documents and Access from Anywhere in the World

We process large amounts of documents every day, which is often a group work, when several persons process the same document. This drastically decelerates the preparation of the final version.

Imagine you have to continuously wait for corrections from your colleagues and get, as a result, a number of versions that must be merged into the final document. "Red tape" and the "this-is-not-the-final-version-yet" problem complicate this work even more. This results in taking much more time for preparing the only one document, than it really needs.

Skytouch Media Intra allows you to organize an effective group work with documents and avoid the problems above. In Skytouch Media Intra, you have a simple and clear documents structure. You can upload any files to the server and work with them. The version control allows all your employees to work with documents simultaneously and forget about the "this-is-not-the-last-version-yet" problem. You and your colleagues can even make changes in the final version of a document. You can finally see the back of the "red tape", as well as throw out piles of paper and solve the problem of merging different versions of a document provided by different employees. Now you can forget about the problems of paperwork and start working.
Another cheering feature of Skytouch Media Intra is the possibility to access to it from any place in the world. Once having uploaded a document to the system, you can always open it from everywhere. This also relates to all tasks, clients, contacts and intra-company forum (Board). Skytouch Media Intra becomes your unified storage for all information, which allows you to keep in line with your company at any time.

Forming a Consistent Customer Relationship Policy

Customer is always a VIP for any company. The economic security of your company directly depends on the quality of work with clients. However, it often happens that sales department lives separately from accountants' office and from client relations department. Sales managers have their own client bases and own reports, while other departments have different information about the same clients.

Of course, some operations are duplicated in different departments of a company, and their reports don't often conform. Moreover, due to the uncoordinated data, you cannot quickly look through the history of relationships with a particular client. For example, if a client contacts one of your employees, he or she can be unaware of your preceding discussions, meetings, correspondences and verbal agreements with that client.
These aspects add certain inconsistency to the work with clients and reduce the general efficiency of the whole company. Skytouch Media Intra allows you to improve the quality and the speed of working with clients, as well as makes the analysis of the situation much easier.
First of all, Skytouch Media Intra enables you to replace a number of client bases with only one. Employees from different departments don't need to put the information about the same clients in their applications anymore. This also allows you to concentrate all data about a client in one place so that your staff is fully aware of all your previous relationships with this client. Now they can work with clients consistently and offer to them only what they really need. Reporting becomes easier, too. A united database makes it much easier to estimate the efforts provided by individual employees to serve for each client, as well as the quality of after sale services, etc.

Effective Internal Policy and PR

A company is a living organism. Every person working in it responds differently to various actions of the management. Sometimes the steps taken by the company management are not welcomed, so an additional explanation of the actions is needed in such situation. This can be done by appointing a general meeting of staff, having put them off work for some hours. But what to do if you have branches in other cities or even countries? You can also send a message to all persons concerned, but in this case, the feedback may be difficult and not so open as necessary.

Skytouch Media Intra suits best for such situations. Here you can easily and quickly clear your vision for each employee. And you can also get a feedback, because each person in your company can express his or her opinion on any matter. Using Skytouch Media Intra, you can promptly inform the whole staff about the latest developments, successes and failures of your company.

Corporate newspapers, newsletters and meetings are passing – all this is not efficient anymore. Moreover, these means of communication don't often provide an acceptable feedback, so you cannot really get to know what your staff think. With Skytouch Media Intra, you don't experience such problems at all. Skytouch Media Intra considerably reduces the distance between you and your staff. It allows you to dialog with your employees in the full sense of the word, not just inform them about something.

Cost Cutting and Gain in Productivity

Skytouch Media Intra optimizes many production processes in your company. Nonproductive operations are excluded from the routine work, many other operations become more effective. Your staff stops spending time on bureaucracy, they are ordered faster and their reports on the execution of your instructions or requests come sooner. You spend much less time on monitoring the activities of your subordinates, on understanding the latest developments in the company or on searching the necessary data.
With Skytouch Media Intra, you and your staff can do more within the same period of time. This ensures growth in the productivity of each individual employee and of the company as a whole, while the costs of performing various operations are reduced. As a result, gradually optimizing its production processes, your company becomes more efficient and competitive.